My Slovakia Tour FAQ's
What does it cost?
Sample tours listed with suggested itineraries are priced per tour/car up to 4 persons. However, all our tours can be different so our prices can vary as well, depending on what is required. Best is to send us an email with your requested date, the size of your group and any special requests, and then we can get back to you with a detailed quote. Or just give us a call too! How do I book a tour? You can book your tour using the contact form by choosing one of the suggested tours or pick customized type of tour. Or send us an email with your details, we’ll go over your request with you to craft something fabulous that fits your needs, then we’ll send you a confirmation email with everything you need to know. Where do the tours start? Usually we will come and meet you at your hotel and you can go direct from there. Or we can meet you at the airport, your workplace, or wherever else is easiest for you. Do you offer shared small group tours? No, we don’t. All our tours are individually created and delivered just for you. Can I combine two or more itineraries? Yes, of course! All of the suggested tours listed on our tours page are also exactly that – suggestions. If you would like to visit somewhere else, we will be happy to include this too. One of the best thing about booking a private guide with My Slovakia Tour is that everything is customized to fit your interests. Just let us know your preferences and your time frame and we’ll let you know what’s possible. Will you personally be our guide? I personally guide the tours but of course, sometimes, if there is a specific request for specialist tour (e.g. artistic walk) we partner with top specialist guides in the field. Is a private tour really private? Yes. If you book a tour with My Slovakia Tour, you are the only client for that tour. |
Are the tours in a vehicle or on foot?
This depends on the tour. Regional day tours are in a vehicle, then we go by foot to stroll and explore the places. Košice city highlights tour is a walking tour but the alternative one (European Capital of Culture 2013) is also partly in a vehicle as we need to get outside the city center to explore sites. Can we share the tour with other people? That choice is up to you. We do not provide open shared small group tours, however if you meet a couple of extra people at your conference, or if your mother-in-law wants to tag along at the last minute, that’s all fine. Your tour, your group. Do you offer tours in other cities? In some cities, yes. It depends upon the destination and the availability of the guides. But certainly, ask us about High Tatras, Bratislava, Prague, Krakow, Budapest or any other place you’re headed. We can also tailor-make a guided multi-day tour around central Europe. What if I need to cancel? No matter how well organised we are, there is always the chance that something annoying may get in the way of our travel plans. We understand this and offer very generous cancellation terms for multi-day tours. With up to 2 weeks notice there are no cancellation fees involved in case of multi-day tour. With less than 2 weeks notice we ask for a cancellation fee (e.g. accommodation and other services are already booked). Details will be included in your confirmation email. Can I pay by credit card or PayPal? At the moment we cannot accept Credit Card payments, but PayPal is fine. It will however incur an extra fee for electronic payment and needs to be paid in advance of the tour. Ask us for details when you book. Can I pay on the day? In most circumstances yes. It is possible to pay on the day just before the tour starts. Can I pay in $US? We prefer payments in Euros, but payments in $US are also possible. |